Privacy Policy

1. Information We Collect

We may collect personal and platform-related information including:

• Name, username, email address, phone number, and date of birth
• Profile content, photos, meal listings, reviews, messages, and event participation
• Payment and wallet-related information processed through third-party providers
• Location data used to show nearby meals, requests, deliveries, and gatherings
• Device, login, usage, and analytics information for security and platform improvement

2. How We Use Information

• To create and manage user accounts
• To facilitate meals, orders, delivery coordination, events, and QR-based handoff flows
• To send account alerts, SMS verification codes, and service notifications
• To improve safety, prevent abuse, and protect the platform
• To operate payment, wallet, and transaction-related features

3. SMS, Phone Verification, and Communications

By providing your phone number, you consent to receive account-related and service-related text messages, including one-time passcodes, order updates, delivery coordination messages, and important account notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile opt-in data and SMS consent will not be shared with any third parties for marketing or promotional purposes.

4. Sharing of Information

We do not sell your personal information. We may share limited information with:

• Payment processors and wallet/payment infrastructure providers
• SMS and communications providers used for verification and transactional messaging
• Service providers that help operate hosting, analytics, and security systems
• Authorities or legal entities when required by law or for platform protection

5. Privacy Controls

Users may control certain profile visibility settings inside the app, including whether selected personal details such as address or contact-related information are visible publicly.

6. Data Security

We use reasonable administrative, technical, and operational safeguards to protect your information. However, no system can guarantee absolute security.

7. Age Restrictions

Users under 16 are not permitted to use the platform. Users under 18 may receive limited access depending on platform rules and feature restrictions.

8. Your Rights

• Access and update account information
• Request deletion where permitted
• Adjust privacy settings
• Opt out of SMS messaging by replying STOP

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Feed Thy Neighbor after updates means you accept the revised policy.

10. Contact

For privacy questions, contact us at: support@thefoodsharingapp.com